Answer: As you are doing reputation management online first you have to set up a blog or a website to broaden your online presence then secondly you have to be active on a social media platform and pay special attention to your social media blogs and keep the blog updated with your all brand products or services offered online. It is essential to protect and motivate your key employees and have proper tracking and acknowledgment of online reviews by your customers. Try to keep your blog updated regularly with relevant content based on your product and brand. Listening to your customer’s query and concern is essential for best customer services, it is possible when you respond genuinely, quickly, and efficiently with refraining from any online arguments.